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Bartender (seasonal) - The Lettered Olive

Company Name:
The Inverness Hotel & Conference Center
Job Description
This is a full time seasonal position from May through December.
SUMMARY: _ _The Bartender is responsible for mixing and serving drinks to guests. S/he will ensure legal age limits for all alcohol consumption.The Bartender assists in maintaining the AAA Four Diamond Standards.
The Bartenderwill always conduct him/herself in manner which supports the guiding principles of Destination Hotels & Resorts:
_Acts with the highest ethical standards, treating others fairly & with respect.
_
_Empower a diverse group of talented and prepared people.
_
_Nurture lasting relationships with investors, customers and team members
_
_Achieve optimum investment performance.
_
_Focus on Continuous improvement of quality assets and services.
_
_Consistently work to balance our lives and contribute positively to our communities.
_
The Bartender shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
# Essential job FUNCTIONS:
Maintains a commitment to customer service and guest satisfaction
Mixes ingredients to prepare cocktails and other beverages according to recipe
Maintains cleanliness of walk-ins and reach-ins
Adheres to all Wild Dunes Resort policies
Ensures cleanliness of bar and glassware
Takes food and beverages orders, using POS system to ring items in
Ensures opening, ongoing and closing sidework is complete and signed off by a manager on duty
Counts money in cash drawers at end of shift to ensure the amounts are correct and there is adequate change
Ensures end of shift bank is balanced with appropriate procedures followed in daily drop
Obtains credit cards to begin tabs
Must ensure bookkeeping and proper payment is received
Maintains season liquor, beer and wine pars
Responsible for daily requisition completion
Properly reports tips and hours at the end of each shift using the proper documents for recording
Ensures supplies/ingredients are properly stocked before, during and after shift
Checks identification to verify age requirements for alcohol purchase/consumption
Offers menu advise and suggestions to guests
Assists the restaurant team as needed
Maintains a strong knowledge of beverage trends
Attends monthly mandatory department meeting and appropriate resort and division meetings
Resolves guest issues promptly and with great care and effectiveness
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest
Maintains an up to date working knowledge of all resort amenities as well as any special events
Interacts with resort staff in a professional manner, assisting other departments with necessary information
Up sells other resort services and amenities to guests
Always maintains a professional demeanor and attitude
Communicates all pertinent information to the restaurant team
Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.
Ensures proper handling, cleaning and sanitation of equipment, china, glass and silver.
Follows through on lost and found procedures. No articles shall be removed from occupied rooms. Absolute respect for guest property should always be exercised.
Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards
Remains alert, courteous and helpful to the guests and colleagues at all time
Associate is held accountable for all duties of this job and other duties as assigned.
Required Qualifications
# eXPERIENCE & eDUCATION:
High school education required
At least one year resort server experience preferred
At least one year food & beverage experience preferred
At least six months experience with POS systems preferred
At least one year bartending experience preferred
At least one year of customer service experience required
Prior hospitality experience preferred
Job REQUIRMENTS:
Must be a United States citizen or possess a valid work permit
Must be at least 21 years of age
Must be able to read, write and speak English
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Employees who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.
Working CONDITIONS:
Must be able to stand on feet throughout the shift, with intermittent periods of walking and stair climbing.
Must be able to frequently lift and carry up to 25 lbs at shoulder height
Must be able to frequently lift and carry up to 50 lbs;
Must be able to bend, squat, push and pull frequently;
Must be able to perform simple grasping, fine manipulation, squeezing, overhead reaching and repetitive hand & arm movements frequently.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by this employee.He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
Preferred Qualifications
Position Title: Bartender (seasonal) - The Lettered Olive
Property: Wild Dunes Resort
City: Isle of Palms
State: South Carolina
Job Type: Seasonal Full Time
Type of Position: Hourly Position
Salary: 6.00 + gratuity

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